FAQs

Frequently Asked Questions

Shipping

How long will it take to get my order?

Your order time will depend on where you are. Orders processed in UAE will take 5-7 business days to arrive. Delivery details will be provided in your confirmation email.

 

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

 

Product

Can I return my product?

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. 

 

Brows

What exactly is Finishing Touch Flawless?

Finishing Touch Flawless is a revolutionary facial hair removal device that erases hair instantly and painlessly without the irritation that comes with plucking, waxing, or depilatories.

 

Is it the Original Finishing Touch Flawless? 

Yes, we are the original Finishing Touch Flawless. 100% genuine and authentic.

 

How do you identify counterfeit products?

It is easy to identify counterfeit products. Check out these images to know how to spot a counterfeit.

 

Does Flawless® shave the hair or pull it out by the root?

The secret is a revolutionary Butterfly™ Technology that erases hair by microscopically paring it down through a spinning head. Neatly and discreetly housed under the 18 karats gold-plated head, the Butterfly™ Technology never touches delicate facial skin. Dermatologist approved, Flawless® is not a laser, hot wire, epilator, or razor. It is safe on all skin types and tones

 

Are the hairs eliminated using a light feature, laser, or heat?

No, Finishing Touch Flawless® does not use a laser or hot wire. The revolutionary Butterfly™ Technology erases hair by microscopically paring it down to the surface of the skin. It is safe on all skin types and tones. Dermatologist approved, Flawless® is not a laser, hot wire, epilator, or razor.

 

Will my hair grow back thicker?

No, unwanted hair will NOT grow back thicker.

 

Should I use it only after my hair grows out?

No need for hair to grow out, safe to use every day.

 

Is Finishing Touch Flawless safe?

Yes, it is safe. The 18-karat gold plated head is hypo-allergenic.

 

Is it convenient to carry Finishing Touch Flawless in my purse?

Yes, they are engineered products that look like a beautiful cosmetic –something you would be proud to carry in your cosmetic bag. The Finishing Touch Flawless Brows is designed in a “Pen” shape so that product use is simple and elegant – “hold it like a pencil, use it like and eraser”. The Finishing Touch Flawless Facial Hair Remover is designed to resemble a woman’s lipstick, the hair removal unit was discreet and elegant, while messaging remained sensitive to the stigma surrounding women shaving their face.